Get in touch
Contact
Found a number that looks wrong, or a size you wish we had? Send us an email. A fix to the engine fixes every design at once.
- Emailhello@thebarnplanner.com
- Found a mistake?Send the design link so we can see the same numbers.
- Permits and loadsWe can explain a rule and its source; your building department sets the loads and the permit.
Email us
hello@thebarnplanner.com
Reporting a problem
The fastest way to get a fix is to tell us exactly what you looked at:
- the design link from the designer (Copy link);
- which number looks wrong, and what you expected instead, with the source if you have one;
- the device and browser, if something did not display.
A plan you bought
Lost the link? Go to Get my plan and enter the email address you paid with: we email you a fresh link. For anything else about an order, write from that address and include the order number from your receipt (it starts with TCP-).
Questions about your build
We are happy to explain how the planner arrived at a size and which extension source a rule comes from. We cannot advise on bird health or tell you what your town allows: for that, ask your vet, your county extension office or your local government.
Before you write
The about page explains how the checks work and lists every source. Your answer may already be there.